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Settlement Reports

How Can I View Settlement Reports?

Settlement Reports explain in detail all payments made by Clearpay to you, and help you to reconcile your accounts. There is one settlement report for each settlement to your bank account, and typically, there's one settlement every day that you capture Clearpay order.

See also: Getting Paid

Viewing Settlement Reports

You can view and export your settlement files in the Reconciliation tab of the Business Hub.

Business Hub - Viewing Settlement Reports.png

Downloading Settlement Report

You can export your settlement files by using the Settlement Export option from your Reconciliation tab. For additional download options, such as API requests, contact your account manager.

Business Hub - Downloading Settlement Report.png

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Email notifications

If you would like to receive an email summarising each settlement payment amount contact us through our merchant support area. Please note, emails are not sent if there are no amounts due to the merchant.

Settlement Report Fields

DescriptionTypeFormatExample ValueDisplayed in CSV Format
Settlement DateStringSee table belowSee table belowSee table below
Order Date and TimeStringdd/MM/yyyy HH:mm12/01/2018 10:43"24/06/2019 22:56"
Order MonthStringMMMJan"Jan"
Order YearStringnnnn2024"2024"
Clearpay Order IDNumber7904381012345679"79169085"
Merchant Order IDStringMerchant Supplied2345678"2345678"
Merchant Refund IDStringMerchant Supplied9163251003631241"9163251003631241"
Order AmountString£00.00 or £0.00£85.95"85.95" - with the currency symbol before the number.
Settlement AmountString£00.00 or £0.00£85.95"85.95" - with the currency symbol before the number.
Merchant Fee excl TaxString£00.00 or £0.00£5.95"5.95" - with the currency symbol before the number.
Merchant Fee TaxString£00.00 or £0.00£0.95"0.95" - with the currency symbol before the number.
Merchant Fee incl TaxString£00.00 or £0.00£6.00"6.00" - with the currency symbol before the number.
Net Settlement AmountString£00.00 or £0.00£79.95"79.95" - with the currency symbol before the number.
TypeStringOrder"Order"
ChannelStringOnline"Online"
Store NameString
Store ID9756
Device name"POS251"
Device ID38301
Clearpay Refund IDNumber4561545
Refund date and timeStringdd/MM/yyyy HH:mm"24/06/2024 18:43"
Acquirer Terminal ID
Consumer CountryString"GB"

Global Date Formats (Settlement Date)

RegionTypeFormatExample ValueDisplayed in CSV Format
AU/NZStringdd/MM/yyyy25/06/19"25-Jun-19"
USStringMM/dd/yyyy06/25/19"06/25/2019"
UK (Clearpay)Stringdd/MM/yyyy25/06/19"25/06/2019"