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Merchant Support

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If you are customer and need to contact Clearpay for support, use our Customer support contacts

To get help with using Clearpay on your website, use this form to contact our technical support team. Common help requests include:

  • Requesting help setting up Clearpay on your site
  • How to change your site theme or platform, and keep Clearpay
  • Accessing Clearpay Sandbox environment
  • Lost Secret Key/Credentials
  • Questions about API

Merchant Support

For merchant support, please see our merchant support area.