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Searching Orders

How can I find orders in the Clearpay Portal?

You can search from your Home tab individual orders either with the order/customer information OR by searching a date range using the From and To fields.



Shopify - Why does the merchant order number not match my order number?

For Shopify Merchants, you will need to search for the Shopify Transaction number, not the Shopify Order Number. Click here for more information