Frequently asked questions
FAQ
Where can I see my orders?
For more information, see the Searching Orders page.
When do I get paid?
Settlement payments are processed between one and five business days after the order date. Banks typically take an additional day or two to deposit the settlement into your company account.
Settlement Timing
In the UK our settlement process is based on Greenwich Mean Time (GMT). So each settlement report includes all transactions processed the previous day ending at midnight GMT.
Merchant Fees
Clearpay merchant fees are deducted from each transaction before settlement payout.
