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Frequently Asked Questions (FAQs)

This section outlines the Frequently Asked Questions (FAQs) related to the Clearpay WooCommerce integration.

Q: Why is Clearpay not showing on product pages?

A: To display the Clearpay instalment detail on the product pages, the active WordPress theme must implement the below action hook:
woocommerce_single_product_summary

Note: The ‘Payment Info on Individual Product Pages’ setting must also be enabled, and the product must be eligible.

Q: Why is Clearpay not showing on category and search result pages?

A: To display the Clearpay instalment detail on the category and search result pages, the active WordPress theme must implement the below action hook:
woocommerce_after_shop_loop_item_title

Note: The ‘Payment Info on Category Pages’ setting must also be enabled, and the product/s must be eligible.

Q: Why is Clearpay not showing on the cart page?

A: To display the Clearpay instalment detail on the cart page, the active WordPress theme must implement the below action hook:
woocommerce_cart_totals_after_order_total

Note: The ‘Payment Info on Cart Page’ setting must also be enabled, and all the cart items must be eligible.


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