Timeouts

Clearpay will attempt to respond to all requests as soon as possible. However, in some cases, latency delays may occur. Particularly where an API call is dependant on downstream banking networks, response times can vary considerably, and can be unusually high in rare cases.

As a guideline, this document provides recommended network connection open timeout and read timeout values for each API resource. Resources that are dependant on banking networks will have higher timeout values.

All resources that are identified as idempotent can be safely retried when timeouts occur.